Lead capture, automation & growth solutions for trades & emergency services
Capture.Operate.Grow.
Without Hiring More Staff.
We answer every call and enquiry, run your quotes, follow-ups and invoices, and keep new work coming in from Google and referral partners. All on autopilot.
Every call, chat and form answered 24/7, qualified and booked in.
Operate
Quotes, follow-ups, invoices and your CRM, handled for you.
Grow
Google rankings, reviews and referral partners that keep work coming.
Missed calls = lost revenueSlow response times cost jobsEnquiries slip through the cracksOffice teams overwhelmed or inconsistentNo clear system for tracking or follow-upMissed calls = lost revenueSlow response times cost jobsEnquiries slip through the cracksOffice teams overwhelmed or inconsistentNo clear system for tracking or follow-up
The Problem
You’re Already Getting Leads. You’re Just Losing Them.
Every missed call, every slow reply, every lead that slips through. That’s a $5,000 to $50,000 job handed to your competitor.
😵
Missed calls = lost revenue
62% of callers won’t leave a voicemail. They call the next number on Google. One missed call after hours could be a $30,000 water damage job gone forever.
⏱
Slow response times cost jobs
The average restoration company takes 4+ hours to follow up on web enquiries. Response within 5 minutes increases conversion by over 400%.
📋
Enquiries slip through the cracks
Without automated follow-up, hot leads go cold fast. A homeowner who called Monday is booking someone else by Tuesday if you haven’t responded.
👥
Office teams overwhelmed or inconsistent
Your staff can’t be on-call 24/7. Emergencies don’t follow business hours, but hiring a round-the-clock receptionist costs $60,000+ per year.
🔍
No clear system for tracking or follow-up
Without a proper CRM, you have no visibility over which leads came in, who followed up, and what happened. Revenue leaks silently every single day.
The Solution
A System That Captures Every Opportunity
Stop leaving money on the table. Our system ensures no lead goes unanswered and no opportunity falls through the cracks.
📞
Call Handling
Every call gets answered, every time, day or night. Your AI sounds professional, qualifies leads, and captures their details instantly.
✅
Lead Qualification
Only serious, ready-to-book jobs reach you. Our AI screens out tyre-kickers so your team focuses on real revenue opportunities.
⚡
Instant Follow-Up
Every enquiry gets responded to immediately with a personalised SMS. Speed is the single biggest conversion lever in restoration.
📊
Pipeline Visibility
Every opportunity gets tracked and followed up in your CRM dashboard. Full visibility from first contact to booked job.
How It Works
How It Works
A simple 3-step process to transform your lead handling
🎯01
Step One
Capture
Every inbound lead is answered immediately: calls, chats, and web forms, 24 hours a day.
⬇02
Step Two
Qualify
Only serious, ready-to-book jobs get through. Our AI filters every enquiry before it reaches your team.
✔03
Step Three
Convert
Follow-ups and booking systems turn enquiries into confirmed jobs. Automated sequences keep leads warm.
Your AI Workforce
Meet the Team That Never Clocks Off
Not a chatbot bolted onto your website. A set of AI employees that each run a part of the business, and that you direct in plain English, just like staff.
AI Office Manager
Admin, CRM & scheduling
Runs the day-to-day admin across calls, chat and your CRM. Books jobs, updates records and keeps the pipeline moving while your team stays on the tools.
24/7
every call, chat and enquiry answered, nights and weekends included
60 to 70%
of the working day goes on tasks AI can now take off your plate
Book the Thompson job in for Tuesday morning and text them the confirmation.
✓ DoneThompson job booked for Tuesday 8:00 AM. Confirmation sent by SMS. CRM record and pipeline updated.
AI Quote Assistant
Quoting & estimates
Turns a job description into a professional, sent quote in minutes, not days, so you’re in the customer’s inbox before they’ve cooled off or called around.
2x
the revenue on quotes that show photos of the work
+35%
more revenue when quotes offer optional add-ons
Quote 1042
Riverside water damage
Sent in 4 min
Carpet removal, 2 rooms$960
Drying equipment, 3 days$1,950
Moisture testing & report$430
Total inc. GST$3,674
AI Follow-Up Manager
Nurture & reactivation
Chases every open enquiry on a schedule, politely, persistently and automatically, so nothing goes cold just because your team is flat out.
7x
more likely to win the lead when you reply within the hour, not an hour later
60x
more likely than replying a day later
Day 0
Quote sentEmail with quote attached
Day 1
SMS check-in“Any questions on the quote?”
Day 3
Reminder emailSent automatically, no one had to chase
Day 4
“Go ahead, book us in”Quote accepted, job booked
AI Accounts Assistant
Invoices & payments
Tracks every invoice, chases late payment consistently and professionally, and keeps your cash flow and your books current.
55%
sooner payment when invoices include an online pay option
Xero, 10M+ invoices analysed
6.1 days
is how late the average Australian invoice gets paid
Xero Small Business Insights
Collected this week$4,954
Thompson$1,280Paid
Riverside$3,674Paid
Harbour St$890Reminder sent
Google & SEO
Ranking Well Is Worthless If the Leads Leak Out
Getting found on Google is only half the job. We also make sure the enquiries it brings in are answered fast and followed up properly, so more of them turn into work.
Local SEO and Google Business Profile management built for how urgent trade searches actually happen
Review generation that compounds your ranking instead of leaving it to luck
Landing pages tuned to convert urgent, high-intent searches, not just collect clicks
Full-funnel visibility from search click to booked job, so your marketing spend has a number attached to it
Local RankingsTracking
#1emergency water damage repair↑ 6
#1storm damage restoration near me↑ 9
#224 hour emergency plumber↑ 3
#3emergency electrician near me↑ 4
What Clients Say
Real Results for Real Businesses
Businesses across Australia are winning more enquiries, responding faster, and never dropping the ball.
★★★★★
“Working with ReviveScale has been really straightforward. The system is easy to use, and we’ve already noticed we’re responding to enquiries much quicker. The team have been great to deal with and are always happy to help.”
H
Helen
Spot On Cleaning
★★★★★
“ReviveScale has helped us stay on top of new enquiries and made our day-to-day process much more organised. It’s been a great addition to the business, and the support has been excellent throughout.”
M
Matt
Redhill Construction
★★★★★
“Really impressed with the setup and how simple everything is to use. It’s helped us manage customer enquiries more efficiently and taken a lot of the hassle out of following up with leads.”
M
Marcus
Hodge Plumbing Services
★★★★★
“The team at ReviveScale made everything easy from the start. The system works well, saves us time, and has made it much easier to keep track of customers and enquiries. Would definitely recommend them.”
B
Brad
CNB Renovate
Results
What This Means For Your Business
✓
More jobs booked
Never lose another job to a missed call or slow response. Every lead gets captured and followed up instantly.
✓
Faster response times
From hours to seconds. Beat competitors to every enquiry and dramatically increase your conversion rate.
✓
No missed opportunities
24/7 coverage means a burst pipe at 2am becomes a booked job by 2:05am, while you sleep.
✓
Less stress on your team
Your staff handle qualified leads and actual jobs, not answering phones and chasing cold enquiries.
✓
Clear visibility on every lead
Full CRM dashboard shows every lead, every follow-up, every conversion. Know your numbers at a glance.
✓
Revenue recovered
Most businesses lose 30 to 40% of inbound leads. ReviveScale recovers that revenue immediately.
Referral Network
Turn Your Network Into a Growth Engine
The best jobs don’t only come from Google. They come from the right relationships. We help you build, capture and nurture them on autopilot.
TradesOther trades
Plumbers, electricians and builders who send you work the moment it’s outside their scope, because you’re the easiest partner to hand off to.
ClaimsInsurance assessors
Assessors who need a contractor they can hand a claim to and never chase. Instant confirmation, clean updates, every time.
PortfolioProperty managers
Managers with recurring maintenance and emergency call-outs across their portfolio, routed straight into your pipeline.
About
About ReviveScale
ReviveScale is built for trades and emergency services businesses: restoration (water, fire, mould and storm damage), plumbing, electrical, building and renovation, and cleaning.
We capture every enquiry, take the admin off your plate and keep new work coming in from Google and referral partners. In work where every hour counts, speed and reliability aren’t nice to have. They’re the difference between winning and losing the job.
24/7
Coverage
100%
Calls Answered
0
Missed Leads
Stop Losing Jobs You Should Be Winning
See exactly how this would work for your business. No pressure, just a real demo.
